Accessibility
Pocklington Arts Centre (a not-for-profit organisation) delivers a diverse programme of arts and cultural events including film screenings, theatre, live music and visual arts to Pocklington and the rural area of East Yorkshire. PAC’s vision is to make quality arts accessible to all and engage people of all ages in arts activities.
Our staff and volunteers have received training through Dementia Forward and Guide Dogs and we are an LGBTQ+ safe space.
Using this website
If you need to make text larger anywhere on this website
On a computer
using your keyboard, press and hold the control key and press the + (plus) key to enlarge the text. You can press Control and the – (minus) key to make it smaller again.
On a touchscreen of any kind
Touch the screen with 2 fingers and move them apart from each other to zoom in.
Screenreader accessibility
People with visual impairments can use our website with screenreader software. Our site is designed to be accessible for screenreader users.
Keyboard accessibility
Anyone who has difficulty using a mouse can navigate our site using the up, down, right, left arrows on their keyboard.
Flexible layout
This website is designed to work equally well on computers, phones, and tablets. This also makes it easier to zoom in and out as the site scales easily.
We’ve tried to make our website more usable for everyone by:
• Using headings, as large a font size as possible and high colour contrast to make content easier to read.
• Having a consistent layout and structure for navigation so you can get where you need to go and travel easily between sections.
Our Access Information
We have listed a range of ways in which we can offer improvements to your visit to assist with accessibility. We would always recommend contacting us at time of booking/prior to your visit to ensure we can meet your needs.
Box Office Opening Times
Mon & Sun: closed
Tue/Wed/Fri: 10am – 4pm
Thu: 10am – 5pm
Sat: 10am – 1pm
Bar opens 1hr before events; Auditorium 30 mins before events
Contact Information
email: boxoffice@pocklingtonartscentre.co.uk
or call: 01759 301547
Building Information
There are 2 levels of the building accessible to the public through our main front door entrance on Market Place. Entry point has a push button access for main doors and automatic doors within the Foyer.
The accessible toilet is situated in the Box Office/Reception area of the Ground Floor and the lift to the First Floor is positioned past the Box Office welcome desk.
All of our public spaces have wheelchair access although due to the age of the building some mobility scooters are too large to access all areas.
Ground Floor
Entrance Foyer with display materials for forthcoming events
Box Office for all tickets and enquiries
Accessible Toilet (NB there are no toilet facilities on First Floor)
Gents (3 urinals; 2 cubicles) and Ladies Toilets (4 cubicles)
Lift with access to First Floor
Offices for Venue Management Team
Gallery Gift Shop
Studio Exhibition Space – FREE artwork exhibitions. Also hosting:
Community Café (Tue 10am-12noon);
Forgotten Voicies Choir (Tue 7pm-8.30pm);
Singing for Fun (Thu 10.30am-12noon)
Youth Theatre Sessions (Wed 4.30-5.30pm & 5.30-6.30pm)
First Floor
Stairs to Auditorium Entrance 1
Lift (or by stairs via Bar) to Auditorium Entrance 2
196 seat Auditorium with space for up to 3 wheelchairs/companions
Licensed Bar with seating for up to 40 people
Adjoining Oak Room to accommodate up to 25 people
NB Artists/Performers access the stage from Dressing Rooms positioned behind the stage – these areas are not accessible to public
Bookable Access Facilities
To make advance access bookings, please complete our online form, call on 01759 301547 or ask at the Venue.
The following can be booked in advance:
Wheelchair & companion spaces – up to 3 available/event
Assistance Dog space reservations
Community sighted guide
Dolby Accessibility headsets / handsets – up to 4 available/event
Closed Caption Subtitles on selected film screenings
Relaxed events/screenings (selected events please check listings)
Hearing Induction Loop
Hearing Induction Loops supports customers with hearing aids that are switched to the T setting. We have an audio induction loop system in our main Auditorium.
Dolby AD Headsets / CC Handsets
The Dolby Accessibility Solution integrates hearing impaired (HI) amplified audio, visually impaired narrative (VI-N) audio, and closed captions (CC) in real time on a single dedicated receiver for hard of hearing or visually impaired customers.
The devices work by wirelessly streaming HI audio, VI-N audio, and CC from any digital cinema package (DCP) that contains accessible content. The receivers can be configured to provide either CC display, HI on both ears, VI-N on both ears, or HI and VI-N together (one for each ear). These configurations allow guests to choose the experience they prefer and can be used from any seat in the auditorium with touchscreen display privacy filter to minimize distraction to other patrons.
Audio Described performances
Audio description is a live verbal commentary providing information on the visual elements of a production as it unfolds. It describes action that is essential to the understanding of the story, as well as other visual information such as the style and design, sets, costumes, facial expressions and visual jokes. This is available on the majority of the films we screen but please do ask if you are coming to see a specific title.
Captioned performances
At a captioned performance the words are displayed on a screen (or screens), placed near the stage or in the set and can be seen at the same time as they are spoken or sung.
Assistance Dogs & Community Sighted Guides
We are a dog friendly Venue and welcome Assistance Dogs in all our spaces – please contact us to ensure your requirements can be met. Sighted Guides, trained in conjunction with Guide Dogs, are available to assist patrons living with sight loss on request. Please contact our Box Office prior to your visit to ensure we have a guide available.
Parking
We have keep clear/drop kerb access at the front door. There are 4 parking bays designated for disabled badge holders situated outside Footloose Shoe Shop / in front of Cooplands/Boots in Market Place. Parking here is restricted to 2 hrs. Disabled Badge holders may also park on the single yellow line outside the Church on Pavement. There is room for 6 – 8 cars here with no time limit. Visitors can also access the FREE Town Bus running Mon, Tue (Market Day) and Fri from 10am.
